Truckee, California
One local partner for all your vacation home and guest needs, with no revenue share. You will love the personalized service, having one point of contact for all your Truckee home’s needs, and true peace of mind. If you choose to share your home with others, you keep 100% of the rental income.
We keep your second home secure, sanitized, and well maintained through regular inspections and rapid response. Our concierge services make every arrival, stay, and departure effortless for your family and guests.
Your flat monthly membership covers inspections, guest opens, 24/7 coverage, and access to all a la carte services. Programs start from $105 per month based on your needs.
Our services
Regular service visits
- Proactive inspections
- Regular spa maintenance
- House cleaning
- Snow shoveling
- Restock supplies
Priority access to crucial services
- Defensible space and yard clean up
- HVAC maintenance
- Pest control
- Carpet, mattress, and upholstery cleaning
- Handyman services
Your 24/7 local STR contact
- Guest opens/closes
- Guest assistance
- Concierge services
- Short-term rental and HOA compliance
Seasonal change-outs
- Batteries and filters
- Patio/BBQ setup and storage
- Window washing
- Window shuttering/boarding
- Wood delivery
Home repair
- Interior and exterior maintenance
- Pressure washing
- Furniture setup
- Rental program preparation
- Smart home
- Appliance repair
- Dryer vent cleaning
Home watch
Home care is the core of our service lineup. In snowy Truckee, regular home inspections are critical to catching maintenance needs early and minimizing repair costs. We have seen both pests and weather wreak havoc on homes in a short time. Our team inspects your home at least once per month and delivers a time-stamped digital report with interior and exterior photos after every visit. With Alpine weather, seeing is believing.
Property management
With our Home Management program your home gets regular inspections and the property and guest services you need a la carte—without revenue share. You get full support and keep more of your rental revenue.
- One phone number and email for you and your guests, plus an office you can visit
- One monthly invoice covering all charges and one annual statement for taxes
- Low monthly membership includes regular inspections and access to all a la carte services
Guest services
Rent your own vacation home without being on your own. We make sure homes are guest ready—clean, warm, water on, lights on, hot tubs clean, snow cleared, and systems working.
- Guest greets: key handoff, open doors, and a quick orientation—ideal for high-end stays
- Top-shelf cleaning with proven processes, digital reports, and value pricing
- Bath amenities, paper goods, and standard cleaning supplies kept stocked
- Guest opens: shoveling, system checks, lights on, and heat up
- On-call guest service for access issues, special deliveries, hot tub operation, and emergencies
- Home close: post-stay clean, damage inspection, water off, and secure the home
Cleaning services
As Home Managers, we know your home and your post-clean preferences. We document your home’s guest-ready state and pair it with expert cleaning teams for consistently great results. We bill by the hour, so you only pay for the work done.
- Documented expectations, consistent clean teams, and immediate job updates
- Hourly cleans with optional maximum hours to stay on budget
- Stocking of paper towels, toilet paper, cleaning supplies, and bathroom amenities
- Flexible scheduling around your vacation calendar or by request
- Specialty cleans by request: mattress steam cleaning, dryer vents, grill deep cleans, carpet cleaning, and more
- Optional enhanced sanitization with professional equipment when needed
Hot tub services
Add spa service to your inspection program and a Certified Pool Operator will keep your spa water clean and balanced. With each check you receive updates on water quality, total dissolved solids, and maintenance needs. As needed, we empty, clean, and refill or change filters so your spa is always ready to relax.
Tahoe Donner
This impeccably maintained mountain community, minutes from downtown Truckee, offers its own ski area, a range of restaurants, and endless recreation—an ideal retreat for you and your family.
Situated on over 7,300 acres and just 25 miles from Lake Tahoe, Tahoe Donner includes nearly 6,500 properties. With 3,474 acres of wilderness and green space, more than 60 miles of hiking and biking trails, and elevations up to 7,000 feet, it features towering firs and pines, serene meadows, mountain streams, panoramic views, and snow-capped peaks.
Amenities include a championship golf course, world-class cross-country ski facility, alpine ski area, tennis center, swimming pools, recreation and fitness center, equestrian center, clubhouse with dining, and a private beach club at the east end of Donner Lake. Kids’ camps, playgrounds, and sand volleyball courts are also available to members and guests.
Meet the Truckee management team
Anders
Field Service Lead
A San Diego transplant who has called Reno/Tahoe home since 2003. He protected the Tahoe Basin as a member of a firefighting helicopter crew before transferring to home care.
Kelly
Client Service Lead
Raised in Tahoe and now raising two daughters here, Kelly brings a lifetime of customer service experience and a passion for delivering high-quality home care.
Amy
Cleaning Lead
A single mother of two who loves the outdoors and traveling. “I was raised to be clean, therefore I love to clean!”
Contact
17400 Northwoods Blvd. Suite #3
Truckee, CA 96161
Phone: (530) 582-0220
Email: shc@secondhomecare.com
Hours of operation
Monday–Friday: 9:00 am – 5:00 pm
24/7 on-call services