One local partner for all your vacation home and guest needs
You'll love the personalized service, having one point of contact for all your North Tahoe home's needs, and total peace of mind. And with no revenue share you’ll keep 100% of the rental income should you choose to share your home with others.
There’s not much we can’t do when it comes to keeping your second home secure, sanitized and well maintained. We’ll keep a close eye through regular inspections to see what your home needs and address those concerns quickly. We can also offer concierge services and do everything in our power to make your family and guests’ arrival, stay, and departure as enjoyable and effortless as possible.
Your flat monthly membership fee covers your inspections, guest opens, 24/7 coverage, and access to all our a la carte services. Programs start from $105 per month based on your needs.
Contact us to get started.
Service Details
Home Watch
Home Care is the core of our service lineup. We believe if the home is well cared for, with systems working, it will provide years of enjoyment for your family and guests.
In snowy Truckee, regular home inspections are critical to catching home maintenance needs early and minimizing repair costs. We’ve seen both pests and weather wreak havoc on homes in a short period of time. Our team inspects your home at least once per month to stay on top of any problems. You’ll receive an immediate, time-stamped digital report on your property with interior and exterior pictures after every visit. Because with our Alpine weather, seeing is believing.
Property Management
When you work with Second Home Care Home Management, your home gets regular inspections and all the property and guest services a la carte—without revenue share. You get the property manager services you need and keep more of your rental revenue. It’s the ultimate value.
- One phone number and email for you and your guests to call. Or stop by our office!
- One invoice per month covering all your charges—and one annual statement for taxes.
- Low monthly membership includes regular inspections and access to all a la carte services.
Guest Services
You can rent your own vacation home without being on your own. Our clients depend on us to make sure their homes are guest-ready—clean, warm, water turned on, lights on, hot tubs clean, and all systems working.
- Guest greets—We’ll deliver the keys, open the doors, and show your guest around.
- Top-shelf cleaning services with a great process, digital reports, and value pricing.
- Ensure amenities, paper products, and standard cleaning products are stocked so guests have what they need when they arrive.
- Guest opens—systems checks, lights on, heat up.
- Guest service—From access issues and delivery requests to hot tub operation and emergency repairs—we help ensure a five-star stay.
- Home close—After guests leave, we’ll clean, inspect for damages, turn off the water, and secure the home until the next visit.
Cleaning Services
As Home Managers we know your home and how you want it to look post-clean. We document your home in its “guest ready” state so that, when combined with our expert cleaning teams, you’ll get consistently great cleans. We bill by the hour, so you only pay for the work done.
- Documented cleaning expectations, consistent clean team, and immediate job updates.
- Hourly cleans—only pay for what’s needed. Set a maximum number of clean hours to stay on budget.
- We stock paper towels, toilet paper, cleaning supplies, and bathroom amenities.
- We can work with your vacation calendar and clean after every rental, or on request.
- Specialty cleaning—steam clean mattresses, clear dryer vents, deep clean grills, carpet cleaning, and more.
- Sanitized homes are safe homes—electrostatic sprayers and foggers available upon request.
Hot Tub Services
Add our Spa Service to your inspection program and our Certified Pool Operator will keep your spa water clean and balanced. With each spa check you’ll receive an update on water quality, total dissolved solids, and maintenance needs. As needed, we’ll empty, clean, and refill your spa or change the filters—so it’s always ready to relax.
Meet the Incline Village Management Team
Seth
Field Service Lead
Seth is from the small town in Northern California called Red Bluff. He moved to Tahoe to contribute to building custom homes and enjoy the beautiful mountain weather. After the work was completed, he decided to stay long term. He’s a musician in the Reno and Northern California area and has been for the last 8 years. He has a wonderful girlfriend and dog, and loves to golf or travel in his spare time.
Beth
Client Service Lead
Beth started in finance and later moved to sales support for two large facility management companies. She loves to travel with her family, and as a frequent vacation home renter, she knows what clients expect for their second homes.
Jonathan
Field Operations
Jonathan brings over twenty years in home services to the team and enjoys backpacking, fishing, skiing, and mountain biking—pretty much everything outdoors. He lives in Tahoe with his wife, two kids, and a pup.
